Engineering Coordinator

Website creatvsj CreaTV San Jose

Engineering Coordinator
Full-time/ non-exempt
$65,000- 75,000/year with Benefits


CreaTV San Jose is a nonprofit Community Media Center in downtown San Jose. Our mission is to inspire, educate, and connect San Jose communities, using media to foster civic engagement. Serving the San Jose and Silicon Valley community since 2008, CreaTV San Jose is a nationally recognized Community Media Center focusing on access to media and technology, the art of storytelling, and digital equity issues.

We manage four public and educational Comcast cable channels, airing over 3,200 locally produced videos in eight different languages each year. CreaTV San Jose also offers workshops in media production and provides a vast array of media production services to nonprofits, cities, schools, and individuals wanting to produce content for the community.

The Position

Under the supervision of the Chief Technology Officer, the Engineering Coordinator assists in overseeing CreaTV San Jose facilities and equipment. The Coordinator assists in managing and supporting a variety of production, and broadcast equipment, for multimedia, on and offsite, for CreaTV San Jose and its various service contracts. The ideal candidate will have technical background and strong trouble shooting skills, experience in a variety of media/production environments, and has customer service sensibilities. Candidates should be flexible, self-directed and have excellent communication. The position is full-time and may include evening and weekend hours depending on the needs of the organization.

Typical Duties(may include, but are not limited to, the following):
o  Maintain/ manage website and online tools (CMS, SSL, hosting maintenance) as directed.
o  Maintain/ manage on and offsite production equipment including CreaTV San Jose’s checkout inventory, production vehicles, and government/ community sites as directed.
o  Project management as assigned
o  Provides engineering support for government meeting productions as directed.
o  Assist or manage the setup, operation, and storage of production van, fly pack, and studios.
o  Perform routine maintenance of video, computer, and networking systems as directed.
o  Enter, control, and manage inventory in coordination with appropriate staff.
o  Install computer hardware and software as directed.
o  Provide computer support to end users, which can include staff, clients, and community members.
o  Trouble-shoot equipment and communicate equipment status in a timely and professional manner.
o  Work with vendors, as assigned, to ensure repairs are completed accurately and in a timely manner.
o  Provide technical training to potential users, as assigned.
o  May need to use a personal vehicle for business-related travel.
o  Other duties as assigned.

Desirable Skills and Abilities:
o  Excellent hardware and software troubleshooting skills.
o  Ability to read and create broadcast and technical system documentation (wire lists, schematics).
o  Ability to work effectively and personably with clients, staff, and users.
o  Strong communication skills and an ability to effectively transmit technical information to those who are not as technically inclined.
o  Multilingual.
o  Ability to view CreaTV San Jose cable TV channels from personal residence.
o  Knowledge of community media, civic tech, digital inclusion, public access, and/or media production.

General Requirements:
o  Strong written and verbal communication skills.
o  Ability to lift up to 50 lbs. unassisted.
o  Vision and hearing must be sufficient to critically judge the quality of sound and video from A/V monitoring equipment (headphones, speakers, TV monitor screens, waveform monitors, vector scopes, VU meters, etc.).
o  Must possess manual dexterity and coordination required to operate small push buttons and switches associated with electronic devices and switching equipment, as well as power tools.
o  Must be able to maneuver in small spaces and up and down ladders.
o  Must possess and maintain a valid California driver’s license, have a safe driving record, and maintain California minimum required automobile insurance.
o  Strong customer service skills.
o  Strong verbal and written communication skills.

Education and Experience:
Any combination of education and experience that provides the skills, knowledge, and abilities required.
o  Minimum five years of onsite video engineering experience.
o  Some College and/or technical training

Applications due no later than 1/31/20 at 6pm

To apply, please send cover letter explaining your interest in the position and resume to with the subject line: Engineering Coordinator. Please, no phone calls or hard copies of materials through the postal service.

People of color, women, formerly incarcerated people, and LGBTQ individuals are strongly encouraged to apply.

To apply for this job email your details to